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Animal Health Care, P.C.: COVID-19 Updates

Dear Animal Health Care, P.C. Families & Community,

We will be remaining OPEN at this time. As the outbreak of coronavirus (COVID-19) is rapidly unfolding in the country, we are making changes and taking additional precautionary measure to prevent the spread and to protect our community.

Starting Thursday, March 18th, we will no longer be allowing clients inside the hospital building (with exception of scheduled humane euthanasia appointments).

**We ask that anyone experiencing cold or flu-like symptoms including fever, coughing, and/or shortness of breath make plans for someone else to bring their pet.

Before your scheduled appointment, we are asking that all owners fill out this mobile-friendly form to help with the check-in process:

SUMMARY OF PATIENT HEALTH

What clients should do when they arrive at the hospital with patients: Call us at (630) 305-7200

A member of our team will discuss your needs by phone when you arrive.

Please remain in your vehicle with your animal or walk our 1 1/2 acre yard, remember social distancing matters.

At the end of the phone conversation or when we are ready, come to the front door and we will place a slip lead over your dog, we ask that you unclip their leash.

After we evaluate your pet, you will receive a phone call to discuss recommendations and a plan moving forward. Verbal consent for treatment and details surrounding financial estimates will be authorized via this phone call.

A credit card over the phone is preferred.

This is a challenging and difficult time. Information is coming in and the staff at Animal Health Care, P.C. are here to help you, your fur-baby and your family. We appreciate your cooperation as we navigate this as best as possible. We are closely abiding by all recommendations from the AVMA and CDC so we can provide a safe, clean environment for Clients.

AVMA: COVID-19 and Veterinary Practices

CDC: Coronavirus/COVID-19

 

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